Exploring factors that effect on transformation towards Digital Government: Evidence from Kuwait | ||||
| المجلة العلمية للبحوث والدراسات التجارية | ||||
| Volume 38, Issue 4, December 2024, Page 1951-1991 PDF (550.24 K) | ||||
| Document Type: المقالة الأصلية | ||||
| DOI: 10.21608/sjrbs.2024.316212.1766 | ||||
 View on SCiNiTO | ||||
| Author | ||||
عبدالله فريح العنزي 
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| الهيئة العامة للتعليم التطبيقي والتدريب | ||||
| Abstract | ||||
| The research explores the various socio-economic technological factors that impact the digital government initiatives in Kuwait. The research further examines how the historical cyber literacy levels will influence the design and sustainability of future technological initiatives. Moreover, this paper looks into the current obstacles in human resources, technological reposition and regulatory challenges. The existing research has used the mono method for conducting this research in which an online survey has been the instrument for collecting data. 120 participants from Kuwait’s government have been taken for conducting the survey. The data has been analyzed through graphical and statistical analysis based on 10 close-ended questions. The research has found that Kuwait’s digital government is using digital government initiatives and the people respond to digital services. However, there is a challenge to employees' limited knowledge of e-government strategies for which intervention of training is required. Along with that, the government should have citizen-centric focus. It could be concluded that Kuwaiti government should hire technological experts who could provide training to employees and make them excellent in digital initiatives. In addition, it has been understood that future research in this topic would be taken by collecting qualitative sources of data rather than quantitative sources of data to increase in-depth data collection. | ||||
| Keywords | ||||
| Transformation; Digital; Government; Kuwait | ||||
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