DETERMINANTS OF THE BENEFICIARIES SATISFACTION WITH SUPPORTER SERVICES SUBMITTED THE CIVIL SOCIETIES OF EL-SHARKEYA GOVERNORATE. | ||||
| Journal of Productivity and Development | ||||
| Article 5, Volume 16, Issue 1, January 2011, Page 65-85 PDF (263.66 K) | ||||
| Document Type: Original Article | ||||
| DOI: 10.21608/jpd.2011.42429 | ||||
 View on SCiNiTO | ||||
| Author | ||||
| Moushira Moushira* | ||||
| Senior Researcher , Agriculture Extension & Rural Development Research Institute, Tag El-Ezz Station , Dakhlia ( AERRT ) Agriculture Research Center, Dokki, Egypt. | ||||
| Abstract | ||||
| The study aimed at recognizing the characteristics of interviewees that benefit from support and services . Also recognizing the interviewees satisfaction degree with support and services submitted by civil societies . It also aimed at recognizing the interviewees opinions of individuals choice terms to whom the support and services are submitted. Moreover recognizing the submitted support and services forms . It as well as aimed at recognizing the correlative relation between studied independent variables and the interviewees satisfaction degree with the submitted support and services and recognizing relative contribution degree of relationship variables in explaining the total variance degree of the interviewees satisfaction level . Finally it aimed at recognizing problems face the interviewees when dealing with the civil association and their suggestion to solve these problems . Data were collected by questionnaire done by interviews . A random sample was chosen with 10 % of the benefited individuals from the submitted support and services by the civil Societies of El-Sharkeya governorate . The sample total became 273 interviewees to achieve the study aims a number of statistical methods were used as percentage, averages , Person correlation coefficient , Step-Wise and arithmetic mean. The results were as follow : About 68.5 % of the interviews fall into medium category of interviewees satisfaction level with the submitted support and services by the civil associations. The most important terms to choose the individuals to whom the support and services submitted is " to be without household head ", 76.9 %. Also there is positive correlation between the interviewees satisfactions level and the number of family member at the significance level 0.01 and the interviewees educational status at the significance level 0.05. There is also negative correlation between the interviewees satisfactions level and age and this at the significance level 0.05. There is one variable considered more contributed to explain the total variance degree of the interviewees satisfactions degree, that is number of the interviewees family members. Its contribution reached 25 % of the dependent variable value. Finally , the most important problems facing the interviewees when dealing with civil associations are : The large number of needy in the villages , a rate of 93.04 % , while the majority of , 99.6 % , agree with the importance of considering " the more needy families specially that not having household head ". | ||||
| Keywords | ||||
| determinants; Beneficiaries Satisfaction; Supporter Services Submitted; Civil Societies; El-Sharkeya Governorate | ||||
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