Workplace Friendship among Minia University Hospitals’ Nurses | ||||
Egyptian Journal of Occupational Medicine | ||||
Article 9, Volume 43, Issue 3, September 2019, Page 441-452 PDF (385.35 K) | ||||
Document Type: Original Article | ||||
DOI: 10.21608/ejom.2019.47863 | ||||
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Authors | ||||
Abd EL Latief OK* 1; Refeai SA2; Mohammed ES2; Emam Emam SA2; Ghazawy ER2 | ||||
1Department of Public Health and Occupational Medicine | ||||
2Department of Public Health and Preventive Medicine, Faculty of Medicine, Minia University. | ||||
Abstract | ||||
Introduction: Friendship at work is a natural occurrence in the workplace, so examination of the manifestation of friendship in the workplace is a critical issue for organizations. Nurses play a central role in healthcare, linking their communication effectiveness to team, organization, and patient outcomes. Nurse care is one of the most important predictors of patient satisfaction, which linked to patient treatment plans. The profession remains burdened by numerous stressors which can result in turnover. The current study focuses on how friendships at work may develop commitment behaviors to combat turnover intention in nursing. Aim of work: To determine the relation between work place friendship, personal and work characteristics among nurses working at Minia University Hospitals and to assess its effect on turnover intention and job performance. Materials and methods: It is a cross sectional study included all nurses who work at Minia University Hospitals during the study period from December 2018 to January 2019 (476 nurses). Workplace Friendship Scale, job performance and turnover intention were measured. Results: In the Friendship Opportunity Dimension (FOD) subscale, there was a significant difference in scores between males and females. There were no effects of marital status or age group regarding workplace friendships. There was a significant effect of department and work shift on opportunity and prevalence of friendship. Friendship opportunity had an effect on job performance (β=0,150 and p=0.005), however it had no significant effect on turnover intention. On the other hand, friendship < br />prevalence had a significant effect on both job performance and turnover intention scale (β=0,195 and p=0.0001, β=-0,170 and p=0.002 respectively).Conclusion: There were good interpersonal relationships between nurses working at Minia University Hospitals. Friendships seemed to be more developed among males. Night shiftshad more opportunities for friendships at the workplace. Workplace friendship influenced job performance andturnover intention | ||||
Keywords | ||||
Friendship; Work; Nurses; Turnover intention and Job performance | ||||
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