Justice perception and turnover intention in hotels: the mediating effect of employees' commitment | ||||
| Journal of Association of Arab Universities for Tourism and Hospitality | ||||
| Article 16, Volume 14, Issue 2, 2017, Page 105-112 PDF (205.16 K) | ||||
| Document Type: Original Article | ||||
| DOI: 10.21608/jaauth.2017.48148 | ||||
 View on SCiNiTO | ||||
| Author | ||||
| Haitham El-Sawalhy | ||||
| Faculty of Tourism and Hotels, University of Sadat City | ||||
| Abstract | ||||
| The study was designed to investigate the effect of organizational justice on employees' turnover intention with the mediating role of organizational commitment among hotels employees. The instrument of the study was a questionnaire about demographic data, organizational justice scale (Niehoff and Moornan, 1993), organizational commitment scale (Porter et al., 1974) and turnover intention scale (Camman et al., 1979). The sample consisted of 327 employees from five-star hotels in Sharm El-Shiekh, Egypt. Statistical Package for Social Sciences (IBM SPSS Statistics 20) was used for data processing. In order to determine the relationship, Spearman's correlation and regression analysis were used. The findings revealed a significant relationship among the variables and supported all the hypotheses. The study recommended that hotels management should focus on increasing their employees’ commitment through perceived organizational justice as an essential determinant of turnover culture. | ||||
| Keywords | ||||
| Organizational justice; employees' commitment; Turnover Intention | ||||
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