The Effect of Some Factors on the Degree of Satisfaction among Employee in some Hotels | ||||
| Journal of Association of Arab Universities for Tourism and Hospitality | ||||
| Article 22, Volume 13, Issue 2, 2016, Page 69-80 PDF (586.97 K) | ||||
| Document Type: Original Article | ||||
| DOI: 10.21608/jaauth.2016.49728 | ||||
 View on SCiNiTO | ||||
| Author | ||||
| Neven Sherif Abd El Haleam | ||||
| High Institute of Tourism and Hotels (EGOTH) | ||||
| Abstract | ||||
| The aim of this research was to study some factors that affect the degree of satisfaction among employee with hotel service in Alexandria city; Also, to study the relational ties between the degree of satisfaction with hotel service and dependent and independent variables. Data were collected using questionnaire personal interviews with a random sample of 197 employees. To view and discuss the results percentages, simple correlation coefficient, chi square and multiple regressions were used. The results showed a positive significant correlation between the degree of satisfaction with hotel service of employees and each of educational level, age and monthly income at 0.01. Also, the results found that the number of working hours was the most independent variables affecting the degree of satisfaction with hotel service. | ||||
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