Evaluating the Quality of Tourism and Hotels Academic Departments (Case Study on Faculty of Tourism and Hotels, University of Sadat City) | ||||
| Journal of Association of Arab Universities for Tourism and Hospitality | ||||
| Article 20, Volume 11, Issue 1, 2014, Page 123-136 PDF (242.94 K) | ||||
| Document Type: Original Article | ||||
| DOI: 10.21608/jaauth.2014.54077 | ||||
 View on SCiNiTO | ||||
| Authors | ||||
| Mohamed Abou Taleb Mohamed1; Toka Mahrous Fahmi2 | ||||
| 1Hotel Studies Department, Faculty of tourism and hotels, University of Sadat City | ||||
| 2Tourism Studies Department, Faculty of tourism and hotels, University of Sadat City | ||||
| Abstract | ||||
| Measuring the quality of academic departments received little attention due to their complex nature, lack of clear-cut quality standards and difficulty to measure their outputs. However, identifying the Standards for Program Accreditation can help measuring the performance of academic departments and assess whether they meet their set objectives and foster an environment of continuous improvement. The objective of this paper is to evaluate the quality of tourism and hotels academic departments utilizing the Standards for Program Accreditation launched by NQAAE. An instrument for measuring the quality of programs in tourism and hotels was developed from these standards and used to assess the quality of tourism and hotels academic departments in the faculty of Tourism and Hotels, University of Sadat City as a case study. Results revealed that both programs need more efforts to be put to fill the gaps in two dimensions of quality standards; the program management and the educational effectiveness. | ||||
| Keywords | ||||
| Quality; academic programs; NARS; Program Accreditation | ||||
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