Digital Reference Service Library of Umm Al Qura University in Saudi Arabia: A Case Study | ||||
| International Journal of Library and Information Sciences | ||||
| Article 2, Volume 3, Issue 2, April 2016, Page 27-61 PDF (769.91 K) | ||||
| Document Type: Original Article | ||||
| DOI: 10.21608/ijlis.2016.70274 | ||||
 View on SCiNiTO | ||||
| Author | ||||
| Dr. Mohamed Mesbah* | ||||
| قسم المکتبات جامعة بنها | ||||
| Abstract | ||||
| This study aimed to monitor the reality of service digital reference in the University Library of Um al-Qura Saudi Arabia in terms of components of the physical, technological and human elements of the service through the library's Web site and the extent of its conformity with international standards, as well as monitored the study was to evaluate the beneficiaries of the quality of the service through a sample of beneficiaries in various study segments, and to identify the extent of their use of the service and their assessment and the main obstacles they face when they are used | ||||
| Keywords | ||||
| Digital Reference Service | ||||
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