Human Resources Capacity Building in Accessible Tourism in Egypt | ||||
Journal of Association of Arab Universities for Tourism and Hospitality | ||||
Article 7, Volume 17, Issue 2, December 2019, Page 82-89 PDF (548.39 K) | ||||
Document Type: Original Article | ||||
DOI: 10.21608/jaauth.2019.92004 | ||||
View on SCiNiTO | ||||
Authors | ||||
Meril Ibrahem Moris 1; Heba Allah alakhras2; Neveen Galal Eid2; Mohamed Higazy2 | ||||
1Tourism Studies Department, Faculty of Tourism and Hotels, Suez Canal University | ||||
2Tourism Studies Department, Faculty of Tourism and Hotels, Suez Canal University. | ||||
Abstract | ||||
This research aims to evaluate the existing awareness and attitudes of tourism staff towards Accessible Tourism and underline the urgent need for training on Accessible Tourism since awareness and training are the most effective means of changing attitudes. Reviewing the literature revealed lack of awareness of Accessible travel in addition to negative attitudes of human resources towards this tourism. Data were collected through semi-structured interviews with different stakeholders related to Accessible Tourism issue. This is followed by a questionnaire to human resources in travel agencies and hotels. This research contributes to improving the quality of the experience of People with disabilities and seniors in the Egyptian context. | ||||
Keywords | ||||
Accessible Tourism; Attitudes; Awareness; human resources | ||||
Statistics Article View: 290 PDF Download: 377 |
||||