Enhancing Ride-Hailing Safety through Real-Time Speech-Based Violence Detection | ||||
| International Journal of Telecommunications | ||||
| Volume 05, Issue 02, July 2025, Page 1-12 PDF (1.52 MB) | ||||
| Document Type: Original Article | ||||
| DOI: 10.21608/ijt.2025.392310.1114 | ||||
 View on SCiNiTO | ||||
| Authors | ||||
Mohannad Waleed; Mariam Yasser; Mayada Magdy; Maryam Elkady; Tasneem Hesham  ; Khaled Abdelsalam
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| College of Information Technology & Artificial Intelligence, MUST, Giza, Egypt. | ||||
| Abstract | ||||
| The rise of ride-hailing services has brought growing safety concerns, especially incidents of verbal harassment during trips. While prior research has focused mainly on visual-based violence detection, this study addresses the underexplored area of real-time speech-based harassment detection. We present a multimodal safety framework that integrates OpenAI's Whisper for speech transcription with a fine-tuned DistilBERT model for toxicity classification, trained on the Jigsaw Toxic Comment Classification dataset. Our system achieves an impressive 93.8% accuracy, surpassing current state-of-the-art methods in toxic speech detection. While real-time capability is demonstrated through system design and latency evaluation, large-scale field trials remain future work. Designed for real-time processing, the framework enables proactive safety monitoring, making it ideal for ride-hailing and similar dynamic urban environments. This work contributes to the field by effectively combining automatic speech recognition and natural language processing for real-world safety applications. By bridging the gap between static datasets and live environments, our approach offers a practical, scalable, and impactful solution for enhancing passenger safety through real-time verbal abuse detection. | ||||
| Keywords | ||||
| Ride-hailing safety; Real-time violence detection; Speech-based analysis; Toxic comment classification; DistilBERT | ||||
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