EKB Journal Management System
Keywords = Customer
Number of Articles: 11

1

دور مشارکة العملاء في تحسين سيجما البشرية: دراسة تطبيقية على القطاع المصرفي المصري

Articles in Press, Accepted Manuscript , Available Online from 06 September 2023
مصطفى البلک

2

The impact of Online Customer Reviews (OCRs) on Consumer Purchasing Decision

Articles in Press, Accepted Manuscript , Available Online from 30 June 2025
Marwa Mahmoud Ibrahim; Hebat Allah Mamdouh

3

The Effect of Linking Customers’ Purchasing Intention to the Brand to the Application on Airline Companies (Egypt Air)

Volume 25, Issue 1, December 2023, Page 147-164
Hanan Ahmed Ali eid Gouda; Eman Goda

4

The Impact of Customer-Centric Marketing on The Customers’ Retention in The ‎Egyptian Hotels

Volume 4, Issue 2, December 2021, Page 265-302
Ayda Fayez Saber; Sabreen G. Abd Eljalil ‎; Michael Zaki; Tamer Mohammed Abbas

5

إدارة علاقات العملاء بالوحدات ذات الطابع الخاص بکلية التربية - جامعة عين شمس- نموذج مقترح

Volume 22, Issue 10, October 2021, Page 1-94
إيمان زغلول راغب أحمد; أسامة عبد السلام علي

6

Effectiveness of Electronic Customer Satisfaction Survey in Luxor and Aswan Hotels

Volume 19, Issue 1, December 2020, Page 113-142
Nahla Helmy; Michael Magdi Zaki

7

Customer-Driven Management System as a tool for Total Quality Management Application in Hotel Higher Education Institutions in Egypt

Volume 1, Issue 1, November 2020, Page 1-29
Lamiaa Moustafa Mohamed; Hanan Saad Kattara; Seif El-Islaam Matter

8

The Architecture of the Greek community in Cairo: 1805 -1952

Volume 17, Issue 3, December 2019, Page 83-105
Essam ELtantawy

9

المسؤولية المدنية للمصدر عن الاستعمال غير المشروع لبطاقة الائتمان The Civil Responsibility of the Issuer for the Unlawful Use of the Credit Card

Volume 2, Issue 1, January 2019, Page 1-28
Ghazi Ayed Sayah Alghathian

10

Pros and cons of domestic customer from the view point of hoteliers in Egypt

Volume 15, Issue 1, 2018, Page 116-125
Hany Essam El-Din Mohamed; Ahmed Mohamed Atef

11

Assessment of Customer Satisfaction with the Clinical Laboratory Services Provided in King Abdullah Medical City, Makkah

Volume 70, Issue 11, January 2018, Page 2029-2037
Daliah Almatrafi; Najwa Altaweel; Mona Abdelfattah; Moayad Alqazlan; Hussam Darrar; Abdulrahman Alomari; Waed Yaseen; Mohannad Alsulami