The Impact of Training and Development on Managers Awareness of Crisis Management: The Case of Egyptian Hotels | ||||
| International Journal of Heritage, Tourism and Hospitality | ||||
| Article 6, Volume 14, Issue 3 (Special Issue), March 2020, Page 78-88 PDF (241.2 K) | ||||
| DOI: 10.21608/ijhth.2020.122449 | ||||
 View on SCiNiTO | ||||
| Authors | ||||
| Yasser Mahmoud; Ashraf El Sayed Abd El Maaboud; EL Hussein Ali | ||||
| Abstract | ||||
| Training and Development are the most important strategic tool for enhancing employee performance. The main objective of this study is to examine the effectiveness of training and development on managers awareness of crisis management in three and four-star hotels in greater Cairo and Sharm El Sheikh. The descriptive research method was adopted for this study using four hundred valid questionnaires that were completed by selected hotels managers in three and four-star hotels in greater Cairo and Sharm El Sheikh using a simple random sampling technique. The data collected were analysed using descriptive statistics to represent the raw data in a meaningful manner. Obtained data were analysed using SPSS version 22. The results show that a strong relationship exists between training and development and the managers awareness of crisis management. | ||||
| Keywords | ||||
| Training and Development; Crisis Management Plan (C.M.P.); head of departments (H.O.D.); Hotel; Egypt | ||||
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