How Can Workplace Friendship Affect Employees' Resistance to Change in Egyptian Hotels?: Gender diversity as a moderator? | ||||
Journal of Association of Arab Universities for Tourism and Hospitality | ||||
Article 11, Volume 22, Issue 1, June 2022, Page 221-232 PDF (657.57 K) | ||||
Document Type: Original Article | ||||
DOI: 10.21608/jaauth.2022.110688.1277 | ||||
View on SCiNiTO | ||||
Authors | ||||
Moataz bellah Ibrahim1; Sameh Fayyad 2 | ||||
1Hotel studies Department, Faculty of Tourism and Hotels, Suez Canal University | ||||
2Hotels Studies Department, Faculty of Tourism and Hotels, Suez Canal University | ||||
Abstract | ||||
The research aims at investigating the effect of workplace friendship on the employees' resistance to change through gender as a moderator. A questionnaire was directed to 347 employees in 19 five-star hotels in Sharm-Elshiekh. Collected data was analyzed statistically by SmartPLS v.3. The research revealed that females' workplace friendship was found to be in negative correlation to resistance to change more than males. The research recommends using employees' friendship as a tool for decreasing resistance to change especially with females. | ||||
Keywords | ||||
Workplace Friendship; Resistance to Change; Gender; Moderator; Samrt PLS | ||||
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