A Road Map to UNWTO. TedQual Certification A Processual Approach | ||||
| Journal of Association of Arab Universities for Tourism and Hospitality | ||||
| Article 5, Volume 17, Issue 1, December 2019, Page 51-68 PDF (608.21 K) | ||||
| Document Type: Original Article | ||||
| DOI: 10.21608/jaauth.2019.76467 | ||||
 View on SCiNiTO | ||||
| Authors | ||||
| Tamer Mohamed Atef1; Galal Mohamed Hamza2; Masooma AlBalushi3 | ||||
| 1Assistant Professor, Tourism Department, College of Arts and Social Sciences, Sultan Qaboos University, Oman Associate Professor, Hotel Studies Department, Faculty of Tourism and Hotels, University of Sadat City, Egypt | ||||
| 2Associate Professor, Tourism Department, College of Arts and Social Sciences, Sultan Qaboos University, Oman | ||||
| 3Assistant Professor, Tourism Department, College of Arts and Social Sciences, Sultan Qaboos University, Oman | ||||
| Abstract | ||||
| In 2013, the Tourism Department of Sultan Qaboos University crossed a milestone by being the first Middle Eastern tourism department to achieve the UNWTO.TedQual certification, which was then renewed in 2015 until September 2018, and for three years from January 2019 until January 2022. One of the most distinguishing privileges of accreditation is its role in sharing experiences and learning from others, a matter should then lead to learning by example. Benefiting from the cumulative experience gained during the process of acquiring the UNWTO.TedQual certification and its renewal, this research aims to share a best practice case, which could be utilized as a benchmark model for tourism and hospitality institutions seeking quality assurance and accreditation for its undergraduate programs. | ||||
| Keywords | ||||
| Quality; Accreditation; education; tourism; Hospitality; UNWTO.TedQual; Oman; Middle East | ||||
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