EKB Journal Management System
Keywords = Customer retention
Number of Articles: 8
1

A Smart Model to enhance Customer retention in E-commerce

Volume 38, Issue 1, March 2024, Page 1501-1538
Norihan N. Abdelgawad; Aya M. Mostafa
2

Omnichannel Retailing and Customer Retention: The Mediating Effect of Omnichannel Shopping Experience

Volume 43, Issue 4, December 2023, Page 40-72
Naglaa Mohamed Diaa; Heba Abdel Wahab Abdel Wahab
3

قيمة العلامة التجارية كمتغير وسيط في العلاقة بين التسويق بالمحتوى والإحتفاظ بالعملاء " دراسة تطبيقية "

Volume 14, Issue 1, January 2023, Page 835-911
محمد حسنين السيد طه; سعيد سيد شعبان عبده
4

The Effect of Customer Engagement in the Relationship between Brand Commitment and Customer Retention

Volume 13, Issue 3, July 2022, Page 557-615
Azza Abdel Kader El Borsaly; Esraa Kamel Mahni
5

أثر العدالة المدركة على الاحتفاظ بالعميل "الدور الوسيط لثقـــة ورضا العميــل" (دراسة تطبيقية)

Volume 46, Issue 3, July 2022, Page 351-400
ايمان محمود شاذلى
6

Impact of Emotional Intelligence on Word of mouth Mediating Customer retention In Egyptian Commercial Banks

Volume 8, Issue 13, January 2022, Page 747-768
طلعت أسعد عبدالحميد; تامر ابراهيم عشري; عبدالحميد نظمي بسيوني
7

Impact of Customer Relationship Management on Customer Retention in Hotels

Volume 21, Issue 3, December 2021, Page 152-161
Sameh Soliman; Nancy J. Kamel
8

The impact of Overall service quality on Perceived value, Customer Satisfaction and Customer Retention: The case of Vodafone Egypt

Volume 41, Issue 1, January 2019, Page 5-69
نجلاء فريد حجازي