EKB Journal Management System
Keywords = Service Quality
Number of Articles: 48
1

THE RURAL PEOPLE’S BENEFIT FROM THE QUALITY OF SERVICES IN HEALTH UNITS IN ONE OF THE VILLAGES OF RIYADH CENTER - KAFR EL-SHEIKH GOVERNORATE

Volume 9, Issue 2, February 2024, Page 61-82
أسماء فوزى عامر; حسام الدياسطى
2

"إدارة العلاقات مع العملاء كمدخل لتحسين الأداء اللوجستي" "دراسة ميدانية بالتطبيق علي ميناء غرب بورسعيد وميناء دمياط"

Volume 15, Issue 1, January 2024, Page 234-256
ايمان عبدالرحمن محمد الباز; محمد محمد عيسي; هبه محمد حسن وفا
3

The Impact of Service Quality in Achieving Customer Loyalty in Oman Investment and Finance Company Ltd. Saog in Buraimi Governorate, Sultanate of Oman

Volume 3, Issue 2, December 2023, Page 41-85
Fawaghi bint Abdullah Al-Humaniyah
4

أثر جودة خدمة مطاعم الوجبات السريعة على القيمة المدركة من العملاء ونيتهم لإعادة الزيارة عبر الدور الوسيط لرضا العملاء

Volume 7, Issue 2, December 2023, Page 89-115
جابر جبري أحمد خليل; أحمد محمود محمد علي
5

Using Service Quality and Destination Attractiveness to Encourage Pro-Tourism Behaviour

Volume 3, Issue 4, December 2023, Page 31-51
Zyad M. Alzaydi
6

Linking Psychological Empowerment to Innovative Work Behavior in Hotels

Volume 6, Issue 1, June 2023, Page 186-205
Ahmed Gamal Tager; Michael Magdy Zaki; Ahmed Rabee Ibrahim
7

The Impact of the Quality of Services Provided by the Decent Life Initiative in Achieving Customer Satisfaction in the Rural Environment

Volume 3, Issue 1, 2023, Page 88-108
Ayman Elkholy; Mohamed Elrakaiby; Eman Radwan; Ensaf El gayar
8

The Impact of Logistics Service Quality on Customer Loyalty in Egyptian Resorts: Customer Satisfaction as a Mediator

Volume 6, Issue 1, June 2023, Page 153-167
Sherif Gamal Soliman; Ahmed Anwar Elsaed; Ahmed Mahmoud Emam
9

Evaluation of the Service Quality Provided to Domestic Tourists Participating in Equestrian Trekking Activities in Egypt

Volume 24, Issue 1, June 2023, Page 295-309
Haidy Elsehely
10

A Comparative Study between User Generated Content (UGC) and online survey for measuring customer perception toward service quality in hotel industry: Case of Tolip Hotel in Egypt

Volume 4, Issue 1, January 2023, Page 135-182
شريف طاهر محمد فريد; غادة مصطفى موسى
11

تأثير تطبيق الرقمنة على جودة الخدمات الحكومية المقدمة : دراسة تطبيقية على مصلحة الضرائب المصرية

Volume 14, Issue 1, January 2023, Page 796-834
دعاء عادل ابراهيم السيد
12

The Factors That Affect Customers’ Revisit Intention of Hotels: An Empirical Study Applied on Saudi Arabia

Volume 4, Issue 1, January 2023, Page 337-373
Mohamed Abdelkader AbdelHamid; Shaymaa Farid Fawzy
13

Evaluation of the Service Quality of One-Day Trips in South Sinai from a Tourist's Point of View

Volume 14, Issue 1, December 2022, Page 1-22
Shaimaa Amer Hamdy; Wafaa ahmed Elias; Nesreen Ali
14

Does Service Automation Affect Service Quality and Hotel Brand Image in Hotel Chains in Egypt: Managers' Point of View?

Volume 5, Issue 2, December 2022, Page 77-100
Ahmed Rabea; Hisham Ezzat; magdy Mayouf; ElHussien Moawad
15

The Relationship Between Service Automation, Service Quality and Hotel Brand Image in Egypt's Hotel Chains: Guests' Perspective

Volume 5, Issue 2, December 2022, Page 54-76
Ahmed Rabea; Hisham Ezzat; magdy Mayouf; ElHussien Moawad
16

The Mediating Role of Supply Chain Management between Social Media Networks and Service Quality

Volume 13, Issue 4, October 2022, Page 784-832
Osama Wagdi; Ahmed Said Sayed Elrawas; Sharihan Mohamed Aly
17

جهود مواجهة الشائعات الإلکترونية وتحقيق جودة الخدمات بمنظمات رعاية الأيتام

Volume 59, Issue 2, July 2022, Page 357-396
ابراهيم صبرى احمد حسنين
18

The impact of Domestic Tourism on the infrastructure of hotels

Volume 22, Issue 3, June 2022, Page 341-353
samia Youssif; Mohamed ElZogbi; said salama
19

البشر أم الآلة: دراسة استکشافية لأثر استخدام تقنيات الذکاء الاصطناعي على جودة الخدمة

Volume 6, Issue 1, June 2022, Page 23-41
إسلام سيد عبد الغني ياسين; أشرف السيد عبد المعبود; هشام عزت سعد; عمر السيد قورة
20

The Impact of Domestic Tourism on the Quality of Services provided in hotels

Volume 22, Issue 3, June 2022, Page 354-365
samia Youssif; said salama; Mohamed ElZogbi
21

The Effect of Food Quality, Service Quality, And Tangibles on Hotel Restaurants ‎Customer Behavioural Intentions: The Mediating Role of Customer Satisfaction ‎

Volume 4, Issue 2, December 2021, Page 218-242
Ahmed G. Tager ‎; Michael M. Zaki ‎; Farida Mohamed Megahed; Tamer Mohamed Abbas
22

اعتماد بيت الجودة لتحسين خدمات سفن الرحلات النيلية بالأقصر

Volume 18, Issue 1, 2021, Page 58-71
أحمد حماد; أحمد السعيد
23

Impact of Hotel Service Quality on Attracting Tourist and Achieving their Loyalty: A Case Study of Hotel Industry in Kurdistan Region

Volume 40, Issue 4, December 2020, Page 323-336
Walla Al-jaf; Younis Ahmed; Dalia Faeq
24

Assessing Passenger Attitudes and Perception towards Service Quality of Egypt Air In-Flight Services by Using Satisfaction Measure

Volume 9, Issue 1, June 2020, Page 115-138
Ahmed Mahmoud; Hussein Abdel Wahab Abdel Rady
25

Evaluation of Customer Satisfaction about the Provided Services by EGYPTAIR Tourism and Duty Free

Volume 8, Issue 1, December 2019, Page 113-144
Doaa Yousry mahmoud; Amany El-Shahat Ibrahim; Hussein Abdel Wahab Abdel Rady
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